Ticketing

Do I need to create an account with the different ticketing agents when buying tickets to different events?
Yes, you are required to create an account with the authorised ticketing agent appointed to sell tickets for the event of your interest.
Tue, 23 Aug, 2022 at 4:10 PM
What is the process to purchase ticket?
The simple and convenient process for booking a ticket begins with following the 'Buy Tickets' link from the relevant event pages at here.
Wed, 29 Nov, 2023 at 2:41 PM
Does my child need a ticket?
The Child Admission Policy may vary across events, please refer to the 'Admission Policy' tab on the relevant event page here for more details.
Tue, 21 Jun, 2022 at 6:26 PM
Are there available tickets for wheelchair and companion seats?
Yes, there are dedicated areas for accessible seating for each event. For booking assistance, please contact the authorised ticketing agent appointed to sel...
Thu, 30 Nov, 2023 at 9:39 AM
How will I be notified of a successful order?
If the online order is successful, an email confirmation will be sent to the email address submitted during the purchase. Do check for the email in your ‘Sp...
Wed, 29 Nov, 2023 at 2:43 PM
Can an electronic ticket (e-ticket) on my mobile be used for entry?
Yes. To facilitate scanning and entry, please save your e-ticket as a PDF to enable enlarging the barcode on your ticket and brighten your screen during sca...
Wed, 29 Nov, 2023 at 2:43 PM
Will there be counters for collection of event tickets at the Singapore Sports Hub?
If the event promoter has authorised venue collection as a ticket delivery method, customers who selected venue collect at the point of purchase can collect...
Wed, 29 Nov, 2023 at 2:44 PM
Can changes or refund be made to a confirmed order?
Ticketing and refund conditions may vary across events. For more information, please contact the authorised ticketing agent appointed to sell tickets for th...
Thu, 30 Nov, 2023 at 9:41 AM
What happens if a show is cancelled or postponed?
Cancellation or postponement policies may vary across events. Please visit the relevant event page here for up-to-date announcements and refund information ...
Tue, 21 Jun, 2022 at 6:27 PM
What are the steps to take if the ticket is undelivered, damaged, or lost
For ticketing assistance, please contact the authorised ticketing agent you booked your event tickets from: SISTIC Ticketmaster Ticketek
Thu, 30 Nov, 2023 at 9:44 AM