Facility Bookings 21

• Are ActiveSG credits usable for booking of facilities at the Singapore Sports Hub?
• What are the available payment methods for bookings?
• Is it possible to adjust the net height for a volleyball court booking?
• What is the minimum age required to book the facilities?
• Is it necessary to bring my own equipment (balls, etc)?

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Events 9

• Are outside food & drinks allowed into the event venue?
• Will there be bag checks conducted at the entrances?
• What are the restricted or prohibited items?
• Are there storage facilities for my personal items?
• Are cameras allowed into the venue?

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Ticketing 12

• Do I need to create an account with the different ticketing agents when buying tickets to different events?
• What is the process to purchase ticket?
• Does my child need a ticket?
• Are there available tickets for wheelchair and companion seats?
• How will I be notified of a successful order?

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Swimming & Water Sports 33

• What are the operating hours of the OCBC Aquatic Centre?
• What is the minimum age requirement to use the Training and Competition pools?
• What is the difference between the Training and Competition pool?
• What are the entry rates for the OCBC Aquatic Centre?
• Are floatation devices or fins permitted for use inside the OCBC Aquatic Centre pools?

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Kids Playground 2

• Are there any restrictions for the Water Play Area & Kids Pool?
• What is the depth of the Kids Pool?

Gym & Fitness 9

• What is the minimum age requirement to use the Sports Hub Gym?
• What are the operating hours of the Sports Hub Gym?
• What are the entry rates for the Sports Hub Gym?
• Can the gym facilities be used without signing up as a gym member?
• What are the steps to sign up for a gym membership?

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Amenities 7

• Where are the locations of the Information Counters?
• Where are the ATMs located?
• Are there shower rooms and lockers to store my belongings?
• Are there publicly accessible water coolers/dispensers?
• Are there publicly accessible vending machines?

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Venue Hire & Tours 4

• Where can I obtain more information on event space rental rates?
• Are there tours available?
• What are the operating hours of the Singapore Sports Museum?
• What are the entry rates for the Singapore Sports Museum?

Parking & Directions 5

• What transportation options are available to get to the Singapore Sports Hub?
• Are there available car parks within the Singapore Sports Hub?
• Are there any season parking or pre-sold parking tickets?
• Where can I purchase a Cashcard?
• Where can I top up my Cashcard?

Lost & Found 4

• What are the steps to report a lost item?
• What are the steps to report a found item?
• What items will not be accepted as found property?
• What happens to unclaimed items?